Hi Isabella,

I'm in total agreement with your post.

It's always greatly appreciated when people voice their experiences, whether it be positive (hopefully) or negative. An open forum provides us with information to make educated decisions pertaining to our own travel plans.

In a situation such as Liz's, I do hope that her horrendous experiences were addressed to resolve her issues to her complete satisfaction. Anything less than a favorable experience is not acceptable.

I see this is your 2nd post on LCT. Welcome! I hope you'll be a regular on the boards!