Denise, I did meet Rose aboard the Voyager last year and she was very nice. She told us a certain class suite would not be a problem for this upcomming trip so we gave a deposit with the promise that our TA would get the cabin number when we returned. Well that did not happen, and we have been at odds with Radisson for a year now, and we are leaving this week and not in the type cabin we wanted. This I do not think was Roses' fault, I think the head office gave her the wrong info when we were in her office. All of this is leading up to the reason I'm not suprised that our letter has not arrived. They certainly know our name in that office as our TA has called every week to check on suite availability.

Doris