I just called the generic 800 number on the RSSC site, talked to a nice man who said that we both should be getting mail. He said he'd tell "them" to send me some mail posthaste.

We'll see.

(Edit) The mail came and we did get our SSS letter. It was addressed to Mr & Mrs, so I'm thinking those of us who call might be getting hand-walked through the process. We are silver, and the left border of the paper was silver-toned.

I feel so accepted now.