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Originally posted by Ngaire:
I saw Rose in FLL when I went last week. She was turning grey!!! I cannot tell you how many thousands and thousands of letters went out. Many times when only one letter was received the problem lies with the fact that people got TWO mailings of everything (two names) and years ago changed it to ONE mailing (one name). Then when these letters went out if that had happened only one mailing (one name) was sent.
I know for a fact that's my situation. I remember when I called a couple of years ago. We were getting two of everything and it seemed like such a waste!. I don't think I'm going to bother Rose, after all I know already what the tier "benefits" are.