Amex has another frequent flyer plan (I don't know if it is just for the platinum card or all cards) but you can pick your own flights, call Amex's office, and they will book them for you. This is different than calling the airline because with that plan, they only put certain seats available for points. This one costs double the points, but you can pick the flights you want. After you make your plans, if you don't have enough points, they charge you for the remaining cost. It is good to use when you can't find a flight with points the regular way.