Thank you, Ngaire. I think my problems were with the Platinum Travel Service agency as opposed to the Amex Platinum Card. I was told they hadn't coded our reservations correctly.
🚢 Cruise with your favorite Keene Luxury Travel Staff Member! 💰 5% KLT Reward plus Shipboard Credit available (amount varies per voyage)! 💲 Offering Enhanced KLT Rewards on voyages hosted by Ngaire & Clay!