There is air service between Papeete and Raiatea, with a flight leaving at 7 a.m and gettting in at 8:15, so hopefully they only missed the first night. At least the Regent spokesperson admitted they were at fault. In a case like this, they had egg on their face. All you can do when these things happens is mitigate the inconvenience to the passengers and make sure it doesn't happen again!