If that is the case then Mr.Poulton's attempt to explain the situation was dismal. He is quoted as saying "we were wrong" and admonishes travelers to " "If there is a cautionary tale in this, it's that you should always let the cruise line know your plans in case of something like this," said Poulton.
On the one hand he is saying Regent was wrong, but on the other hand he is saying it was the passenger's fault for not keeping Regent informed.
