Originally posted by KarenS:
Well at least Regent got them to the ship!!
Washington Post article "Left at the dock" "Yes, the ship did leave earlier than we had published," Seven Seas spokesman Andrew Poulton told CoGo. "These guests hadn't informed us of their travel plans. We had no idea they were going to show up that evening, otherwise of course we would have waited for them."
Another idea. The quote says that the ship left earlier than the published time. Could the ship schedule have changed from the original brochure time? If the travelers hadn't noticed on their documents the updated time, they might have missed the ship out of their own fault instead of Regent's. The ship might have just thought they were "no shows" as they hadn't heard from them or their TA that they were delayed.
As I don't have a PG 2007 brochure, I can't check to see if it matches the current time stated on the website. It just seems awfully coincidental that the two sailing times are either 2200 or 0230; a 4.5 hour difference. If they were under the assumption that the ship didn't sail until 0230 and showed up 2230, they would have missed the ship.
