You ae all missing the point I was trying to make. I guess unlike the rest of you we have only been on 6 RSSC cruises and we have really been impressed by the service that we have always received and it did warrant a call while waiting for a plane to let us know of the astonishment that they had when told No by this cruise line staffer. Yes the waiter could have been new or just having a bad day. I guess there reason that I dont post very often on this site is the responses that I just got from some of you. Sorry for sharing.