Oh, I hate to disinter a dead horse, but here is my memory of communication, as I do not think Regent was remiss on reporting to passengers about an unforseeable circumstance, and how it would affect our arrival time. The staff reported as they got information. (Stuff happens on a ship). Andi, I know you and others with post-cruise plans had a LOT of stress. But if you or anyone expects Regent to "learn" from your comments, I think they need to hear more specifics about what they did wrong. Here's my memory of what happened: at dinner night before we were to disembark, announcement on loudspeaker in the dining rooms that we had a BIG problem, and would not be arriving next morning Sept. 6, early a.m., but rather 8 p.m. (too late to get through the tunnel) Next announcement was that we would arrive early the following morning on the 7th. We were in port by the time they said we would be. I was able to e-mail my private transportation for the 6th and he changed his plans to meet me the next day, having already been alerted, I think by Fred and Pat. I had paid for a room in Anchorage that was non-refundable through Orbitz, had to spend several miserable hours on the phone the next day with USAir, but it had nothing to do with Regent. I have been fairly compensated both for my expenses and my trouble.