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Uselessness of Amex Platinum Concierge
#29690
05/02/05 09:03 AM
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Joined: Feb 2004
Posts: 4,471
sedona
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OP
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American Express had special pre-sales for Paul McCartney concert in NYC. Tried to use concierge service (it is a Gold event). They failed to get me any tickets. I tried to use ticketmaster site to get Platinum seats. No luck. Threw me out. I tried to get seats via regular AMEX card and ticketmaster on-line for regular cardholders and did just fine. Great seats. Very disappointed in Platinum service.
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Re: Uselessness of Amex Platinum Concierge
#29691
05/02/05 11:46 AM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
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Me too, Andi. I called and got in ONE minute before the sale started. They would not let me order or even stay on the line for 30 seconds. I was very disappointed. They would let me place an order on Friday, but, then the tickets would have been whatever was available regardless of location.
I did get tickets to the Eagles Concert :app: . Really good seats - 2nd section on the floor 20 rows from the stage center. I also got preferred seating for several really great plays - Wicked and The Producers and The Lion King and Phantom (when it first came out)so while I am not thrilled about Sir Paul, I'm not going to dump it.
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: Uselessness of Amex Platinum Concierge
#29692
05/02/05 03:53 PM
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Joined: Apr 2005
Posts: 390
FFMilesJunkie
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The Amex concierge service is really hit or miss. As far as the ticketmaster Gold card events go, it's really best to get them online. We got 2 great floor seats for the Paul McCartney concert in Las Vegas using ticketmaster.com and using the AMEX password. Section D, row A, seats 1+2.
The Gold Card events that are associated with ticketmaster are actually handled by ticketmaster employees handling a speical 800 number so you may not get them to go out of the way for you.
The Amex Platinum and Centurion concierge service is also outsourced. They are handled by a company out of Boston. I've had great experiences and not so great experiences with them. If you get a really good one, you can find out what extension they are and try to use them again.
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Re: Uselessness of Amex Platinum Concierge
#29693
05/02/05 03:58 PM
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Joined: Feb 2004
Posts: 4,471
sedona
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I got lucky on my own by trying to get tickets online through ticketmaster and got tickets at MSG for 10/1 in the 100 section first row right next to the stage.
However, we are selling 4 other tickets, 2 for 10/4 and 10/5 on eBay in the 300 section, 4th row. I am a member of the PMcCartney Fan Club and will be getting another two. I'm trying to get closer to the floor. Kathy, where do you live? If PM tickets are available still, I can try to get them for you.
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Re: Uselessness of Amex Platinum Concierge
#29694
05/02/05 04:47 PM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
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Andi,
In Los Angeles, both shows are supposed to be sold out - completely. In 10 minutes. No more tickets. :mecry:
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: Uselessness of Amex Platinum Concierge
#29695
05/03/05 04:25 AM
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Joined: Feb 2004
Posts: 4,471
sedona
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OP
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Kathy, that's your problem...your avitar is channeling Elton John.
Keep checking...tickets get released.
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Re: Uselessness of Amex Platinum Concierge
#29696
05/03/05 06:39 AM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
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Andi - you are too funny. And yes, I am trying to get to Las Vegas to see him (and Barry Manilow)too. Thanks, I will try back again, just in case.
Poor Frank - he is an Opera and Classical fan and then he married me. He's going to the Eagles and he doesn't even know who they are! I could not take him to the Who, the Rolling Stones and Doors concerts last year. That would have been too much for him.
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: Uselessness of Amex Platinum Concierge
#29697
05/05/05 03:06 AM
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Joined: Apr 2005
Posts: 390
FFMilesJunkie
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Originally posted by ChatKat: Andi - you are too funny. And yes, I am trying to get to Las Vegas to see him (and Barry Manilow)too. Thanks, I will try back again, just in case.
Poor Frank - he is an Opera and Classical fan and then he married me. He's going to the Eagles and he doesn't even know who they are! I could not take him to the Who, the Rolling Stones and Doors concerts last year. That would have been too much for him. Kathy, Paul McCartney added 2 shows in the LA area that go onsale today (May 5th) at 10am. One is in Anaheim and one more at Staples. Go to www.ticketmaster.com before 10am and find the event. When it's just a minute before 10am start hitting the "find tickets" button. Go for the Amex promotional tickets. The password is the 800 customer service number on the back of your card. Good Luck!!
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Re: Uselessness of Amex Platinum Concierge
#29698
05/05/05 08:32 AM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
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Did a double - used the Amex line on the phone and the internet and still missed getting any tickets. All sold out at 10:02 am.
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: Uselessness of Amex Platinum Concierge
#29699
05/05/05 11:26 AM
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Joined: Apr 2005
Posts: 390
FFMilesJunkie
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That's too bad. If you check ticketmaster.com there are still some seats available for the Friday Night Las Vegas show November 25th. They're not the best seats in the house, but they're not the worst either.
There are also some seats still available for the Vegas Saturday night show, but the seats are not as good.
Thanksgiving in Vegas! We're going to the Friday night show.
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Re: Uselessness of Amex Platinum Concierge
#29700
05/06/05 02:20 PM
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Joined: Feb 2004
Posts: 1,419
DougW
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FFMilesJunkie - John:
You are a wonderful addition to this board! Welcome!
Andi had to take care of some family problems, so she missed the fan club opportunities this morning.
BUT! John, you seem to know the ins & outs of this 'how to get tickets' foolishness.
I hope that you will continue to share your knowledge with all of us here.
Doug
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Re: Uselessness of Amex Platinum Concierge
#29701
05/06/05 02:25 PM
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Joined: Feb 2004
Posts: 11,641
joannapv
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I agree! Keep posting John I love your info - joanna
Joanna
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Re: Uselessness of Amex Platinum Concierge
#29702
05/10/05 03:29 PM
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Joined: Apr 2005
Posts: 390
FFMilesJunkie
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Thank you for your kind words. Here's another one for you. Any Rolling Stones fans out there?? I just got this in my email today. Act fast, the tickets go on sale tomorrow to AMEX Gold/Platinum/Centurion card holders before going on sale to the general public!! THE ROLLING STONES Get Tickets Before the General Public! Don't miss The Rolling Stones live on stage. Gold Card Events gives you first choice to some of the best seats - before they go on sale to the general public! Tickets go on sale in the following areas: Boston- Tickets on sale Tuesday, May 10 at 3PM Chicago, Los Angeles, New York, San Francisco - Tickets on sale Wednesday, May 11 at 9AM To order, call 800-NOW-AMEX, or go to www.ticketmaster.com and use your AMEX password (which is the 800# on the back of your card) Good Luck!!! It's only Rock & Roll!!!
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Re: Uselessness of Amex Platinum Concierge
#29703
05/10/05 03:34 PM
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Joined: Feb 2004
Posts: 11,641
joannapv
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John: Thanks for info no cities work for me but wish they did!!!! YES I cannot believe how old I am but still love the RS's!!!!! Joanna
Joanna
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Re: Uselessness of Amex Platinum Concierge
#29704
05/10/05 03:56 PM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
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Yes, I saw that. I'd be there, but, I have a dinner date in Rome that night to celebrate my big 5-0 (two weeks in Italy) and I am unable to make it to the Stones then. No choice for me. I will take travel any time and listen to my 8 track tapes! Rats - No Rolling Stones, No, Paul McCartney. Let's see, Neil Diamond and The Eagles are left. Eagles tickets I have already. Maybe I will try for Neil Diamond but it's not a gold card event and it's at one of the baseball stadiums, I think.
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: Uselessness of Amex Platinum Concierge
#29705
05/10/05 04:04 PM
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Joined: Feb 2004
Posts: 11,641
joannapv
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I just told Olivia that my "old" friends ask me why do I like those "druggies??? the Rolling Stones ...simply becuse they are the greatest rock n roll band I THINK!!! and so "Let's NOT spend the night together!!!!!" My old friends are all my age -
Joanna
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Re: Uselessness of Amex Platinum Concierge
#29706
05/10/05 04:04 PM
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Joined: Feb 2004
Posts: 8,358
Denise
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It's only rock n'roll, but I LIKE it! LOVE the Stones. Unfortunately, no Gold Card AMEX for us to get a jump(ing Jack Flash) on tix!
Denise
Retired and loving it!
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Re: Uselessness of Amex Platinum Concierge
#29707
05/10/05 04:07 PM
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Joined: Feb 2004
Posts: 11,641
joannapv
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That's my "up town girl" talking - Joanna
Joanna
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Re: Uselessness of Amex Platinum Concierge
#29708
05/10/05 04:08 PM
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Joined: Feb 2004
Posts: 11,641
joannapv
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Denise - We have the plat one (amex) - you can use it!!! Joanna
Joanna
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Re: Uselessness of Amex Platinum Concierge
#29709
05/10/05 04:13 PM
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Joined: Feb 2004
Posts: 7,967
jhp
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you can use mine too! More miles!
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Re: Uselessness of Amex Platinum Concierge
#29710
05/10/05 04:22 PM
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Joined: Feb 2004
Posts: 11,641
joannapv
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Just realized as I offered it that Tony is in Kansas on business with card - I can look up card # but Amex password on back of card I do not have? -
Joanna
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Re: Uselessness of Amex Platinum Concierge
#29711
05/10/05 04:40 PM
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Joined: Feb 2004
Posts: 8,358
Denise
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Thanks for the offers. I am so tempted; however, we've really got a lot going now. One more charge and I may Get No Satisfaction from Alan! :D
I could tell him that This Could be the Last Time (Somebody please stop me!).
Denise
Retired and loving it!
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Re: Uselessness of Amex Platinum Concierge
#29712
05/10/05 04:50 PM
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Joined: Feb 2004
Posts: 11,641
joannapv
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How good are you??? Excellent - Joanna
Joanna
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Re: Uselessness of Amex Platinum Concierge
#29713
05/10/05 04:51 PM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
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You can use mine too Denise, it's under my thumb.
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: Uselessness of Amex Platinum Concierge
#29714
05/10/05 04:53 PM
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Joined: Feb 2004
Posts: 8,358
Denise
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Have these nutty posts convinced you that I am on my 19th Nervous Breakdown?!
I do hope that Time is on my Side and I can purchase those tix. Alan is Under my Thumb so I might be able to convince him!
OK..Enough all ready!
Denise
Retired and loving it!
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Re: Uselessness of Amex Platinum Concierge
#29715
05/10/05 05:08 PM
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Joined: Feb 2004
Posts: 8,358
Denise
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Thanks so much, Kathy!
I went running for the shelter of My Mother's Little Helper and I feel much better knowing I have LCT friends to help in my time of need! It's (Ruby) Tuesday so I have the evening to mull it over.
Alan suggested it was time to get off the computer and Let's Spend the Night Together, so off of the computer for me for tonight!
Denise
Retired and loving it!
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Re: Uselessness of Amex Platinum Concierge
#29716
05/10/05 06:32 PM
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Joined: Feb 2004
Posts: 4,471
sedona
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It's been a Hard Day's Night for me. Yesterday, all my troubles seemed so far away...
Met Donna tonight. She was just as nice as her posts.
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Re: Uselessness of Amex Platinum Concierge
#29717
05/11/05 07:29 AM
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Joined: Feb 2004
Posts: 444
Sundvl
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Start me UP! Thanks for all the info. We had never used our AMEX Plat for Gold events. I got our Paul McC. tickets the "traditional" way - waiting for the public sale and hitting refresh on my computer until the sale started. Unfortunately, I didn't get any tickets but couldn't accept defeat (no seats available). Nonetheless, I continued trying. To my shock, after xxx minutes of rejection, the screen offered tickets - they had just opened the Sat. show at the Anaheim Pond! Woo Hoo! I'm going to surprise my husband with 1 ticket for our anniversary (May 26th). (Of course, I get the other).
Which brings me to the Thank you for the password and info. Went online this morning, armed with the AMEX password. I just scored Stones tickets, on the floor, at Angel stadium. DH knows about this concert.
November will certainly be a rockin n rolling month for us! :3smile:
Thanks again! You are the best!
Miriam
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Re: Uselessness of Amex Platinum Concierge
#29718
05/11/05 08:26 AM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
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Miriam,
Have a great time. I did not get so lucky, but, I was trying for Staples Center tix for Paul Mc. Some of us will want a full report!
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: Uselessness of Amex Platinum Concierge
#29719
05/11/05 09:04 AM
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Joined: Feb 2004
Posts: 444
Sundvl
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Miriam
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Re: Uselessness of Amex Platinum Concierge
#29720
05/11/05 12:09 PM
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Joined: Feb 2004
Posts: 4,471
sedona
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I am excited too! Have seats next to the stage at stage level; first row!!!
A Paul and Linda story....In 1987, when Paul was rehearsing for Flowers in the Dirt tour, he was rehearsing at the Lyceum theater in NYC, near my office. He'd arrive every day around noon and leave 6ish. This all culminated in a small private show before celebrities, lucky ticket winners and those who stood in line for hours for free tickets.
Every day for most of the week, I stood outside at noon and 6 and shook his hand. One day he said "You again and asked me my name and I told him and asked if he'd be kind enough to sign an autograph book. He said sure and put it in his pocket. I asked him how I would get it back. Linda said, follow us in and we'll work it out. Paul has a conference now and won't be able to sign it. I was allowed to stay for the news conference and at the end Linda came up and told me I could have it after the show that night. I said I hadn't tickets to attend and she put my name on a list. I was instructed by the roadie doing the list to come to the back door at a certain time and ask for him. I did and he asked me to wait. Robert Palmer showed up alone and the roadie asked him if I could have one of his tickets. He said "sure" and I was his "date" for the evening. Second row center in the Lyceum for an acoustic evening. Pure heaven and a signed autograph in my daughter's Disneyworld autograph book, right after Mickey Mouse and CHip and Dale.
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Re: Uselessness of Amex Platinum Concierge
#29721
05/11/05 12:54 PM
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Joined: Feb 2004
Posts: 444
Sundvl
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What a great story! Thanks for sharing!
Miriam
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Re: Uselessness of Amex Platinum Concierge
#29722
05/11/05 01:40 PM
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Joined: Feb 2004
Posts: 4,375
Jim B
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WOW Sedona. That is a fantastic story. Thanks for sharing.
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Re: Uselessness of Amex Platinum Concierge
#29723
05/12/05 04:49 AM
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Joined: Feb 2004
Posts: 1,239
bebop bonnie
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Ohhhh be still my heart!! How totally cool for you, Andi!!!!!! :cool: :cool: :cool:
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Re: Uselessness of Amex Platinum Concierge
#29724
05/13/05 12:02 AM
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Joined: Feb 2004
Posts: 6,244
Masaki
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Very cool story, Andi!
Masaki
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Re: Uselessness of Amex Platinum Concierge
#29725
05/15/05 08:33 AM
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Joined: Feb 2004
Posts: 2,637
Claudia
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I LOVE the Stones.. usually get alerted to their concerts from Amex and Ticketmaster.. but wasn't.. so THANK YOU!
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Re: Uselessness of Amex Platinum Concierge
#29726
05/15/05 09:27 AM
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Joined: Feb 2004
Posts: 2,026
Fogmalkin
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Just read this thread...
WOW!! Andi, what a story...SIGH!!!
I saw Paul 3 years ago in San Jose and it was the concert of a lifetime! AND I have tickets to see him again at the same venue this November :banana: !! Got 'em on line, no problem. Not the best seats, not the worst. Just being there is special! You know, breathing the same air...
Did you all know our own Ngaire was president of the Beatle's fan club in NZ when she was 16? She got to meet the Fab Four up close and personal!
BTW, saw the musical "Lennon" last night in San Francisco and really enjoyed it. It opened in SF and is on it's way to Broadway next month. It's a must for Beatlemaniacs, even tho' it's really just about John (and, uh, Yoko) the Beatles play a very small role...
Suzanne
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Re: Uselessness of Amex Platinum Concierge
#29727
05/22/05 04:06 PM
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Joined: Feb 2004
Posts: 8,358
Denise
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Just got great tix for the Stones at Angel Stadium!
Anyone else going to party with Mick, Keith, Charlie, Ron and us?
Denise
Retired and loving it!
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Re: Uselessness of Amex Platinum Concierge
#29728
05/22/05 04:23 PM
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Joined: Feb 2004
Posts: 11,641
joannapv
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Wish we could be there - in the meantime you'll just have to START ME UP - Joanna
Joanna
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Re: Uselessness of Amex Platinum Concierge
#29729
05/22/05 04:27 PM
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Joined: Feb 2004
Posts: 2,115
cruiseluv
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Andi, just read your story. WOW! That's a great one.
Denise,
Congratulations and enjoy!
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