I think that situations, such as these, make it so very clear that people must be educated and take an active part in their travel plans, from start to finish. It amazes me how many people book something and then just leave it be, going on trust that their plans will come together. Book and it's a done deal. Wrong! Often times, complacency leads to devastating outcomes. The Oceania situation is a perfect example of how things can go awry within a few days of your departure date. Fortunately, they aired their predicament on CC and a resolution came about after much hullaballoo. But, for those people who do not participate in message boards and/or have stellar TAs, such as anyone on staff at B&K, they may not fare as well and be left "cruiseless."

The bottom line is, always take the initiative to oversee your travel plans, regardless of whether or not you have a trusted TA. Mistakes happen. Bumping happens. You just don't want to find yourself on the receiving end of NOT receiving what you've long been planning and anticipating.