I do agree, Masaki! Obviously, that situation should never have occurred, but mistakes do happen. It's very important how they are subsequently handled and amends are made!
🚢 Cruise with your favorite Keene Luxury Travel Staff Member! 💰 5% KLT Reward plus Shipboard Credit available (amount varies per voyage)! 💲 Offering Enhanced KLT Rewards on voyages hosted by Ngaire & Clay!