Originally posted by Gatowoman:
whoops sorry...let me restate my observation... ;) had these folks not come to CC and asked for advice/help and that thread became a hot thread due to the nature of the predicament, they would have been stuck with not going on a cruise...FDR came to their aid because it was on CC, jancruz (Hi Jan) possibly moved things up the food chain because she became aware of it on CC and even CC leadership got involved. What would have happened if these folks not come to CC?
You are right , probably those other people were left sitting at home, looking at their cruise documents, with nowhere to go! But as more and more people get to be internet savvy, companies will learn that they can't pull stunts like this, since most times that not it will result in a public relations nightmare for the company!
I have to admit that this incident has left me pretty skeptical about booking with Oceania. It would just be my luck that they bump me and Mr. del Rio is out on vacation and can't "save" me, like he did with this people :D !
