But AL, how would he know what had happened if he did not read CC himself? One of the reasons why people post threads on the CC Oceania board is that they know that FDR reads and posts there. He himself stated that he had been out of town and had just gotten back in. We have to remember that that thread essentially evolved over the course of 24 hours. Not trying to make excuses for what happened because truly, it shouldn't have happened in the first place. But I think what a company (or person) does in a crisis does speak volumes about the character involved.
Masaki