Sheri, I've had the exact same experience with USAir - we are booked to fly to PSP-BGI, then FLL-PSP in December and they have canceled two different legs of our multi-leg itinerary. We never were notified (and who knows when/IF we would have been?) - but luckily, I am a control freak and check our reservations every day online. Like you, they tried to put us on a flight that arrived the next day. I was very firm and said if we can't get there the original date, we will cancel altogether. All of a sudden their tune changed - they had to put us on an American Airlines flight (in hindsight, I WISH-WISH-WISH we would have booked AA to begin with, but were trying to save $$$ - USAir was about 1/2 the fare!).
But I kid you not, I was on hold with them for 1.75 hours the first time around, and 1.5 hours the second time. I've even been cut off after holding like that with the only person who knows my story, then I have to call and explain all over again. To complicate things, we used FF miles to upgrade to first, and when the flights were canceled, so was our class of service. I cringe when I have to call India like that. They don't understand me, and I don't understand them (although by now I am getting used to it - getting much better at it!).
My advice to anyone with USAir tickets: check your reservations daily. If you can't find out what you want online (we can't even view our seating assignments - how assinine is THAT!?), then the trick is to call the old America West number: 800-235-9292, select the option for DOMESTIC flights (even if you are on international. Because if you select International, you'll get India.) The old America West people have (usually) tried to help me as much as possible, even though my ticket was originally booked through USAir. They are in good old Tempe, Arizona, US of A! and can sympathize with our plights after we've gotten nowhere by trying to talk to someone halfway around the world.
Anyway, Sheri, I am glad you are set to arrive the night before - but do keep checking your reservation to make sure nothing has changed.
