Hmmm....well, she wasn't very fluent and kept leaving me on hold to go talk to her "mentor"....AND she tried to out me on a pit-lax flight the day AFTER rather than the dat before (YIKES)...BUT, by the end of the call, I was changed to the flight I wanted, in first, AND no extra charges!!
All's well that ends well!
THANK YOU all so much for your help!! :app:
