My horror story was 3+ years ago. I was transferred to Europe and all of my clothes were lost. All I had was a pair of jeans, boots and one shirt and had to start a new job immediately. It took 4 weeks to find my bags. SwissAir was horrible to deal with. Once my company became involved, I got my luggage within days. They only gave me $300 for new clothes.
Marc, while I'm sure this is infuriating, you'll have this story to tell for many years! Our thoughts are with you.
