JoAnn, it's even worse than I first thought. We booked the afternoon canal cruise on Sunday and the evening canal cruise on Monday. BOTH now have 180 Euro pp charges.So the two free, two-hour, canal cruises I booked all of a sudden turned into $900 worth of excursions.

If you're going to charge those outrageous prices, at least you shouldn't trick people into booking them. We should not have received a generic email from Crystal telling us to check our excursions for our errors. We should have received an appology from them for the errors they made. And if they really were a company that does the right thing they should have comped them, and not force us to look for less expensive alternatives.

Edited to add: Why would a four hour tour that includes apparently the same canal boat ride as well as a museum tour be complimentary, while taking just the canal boat ride would cost 180 Euros?

AMS-02 Private Canal Boat Tour and Visit to Rijksmuseum
Complimentary Tour
Starts 02:00 pm (4:00 hrs)
Available

AMS-19 Afternoon Canal Cruise
Price € 180.00
Starts 02:00 pm (2:00 hrs)
Available

Tom.