I did the least research. I couldn't get into those many-many e-mails until after work, and the other four were already two steps ahead of me by the time I read them all! My job, on DABS in August of 2004 (Diamond August Black Sea) was to convince Ngaire to take us on for a land trip, and to assure her that we were not going to be in tents, even the best of them, where the bugs could get to the Princess (as Ngaire calls herself about her travel requirements these days). I remember her telling me at the time "I've been there done that Africa thing from a cruise, and the roughing-it thing; hunted, shot (? whatever it is you hunt in Texas or New Zealand), camped, but now I am a Princess!" Oh, did we ever have a land cruise all ready to go for this little lady Princess! Little did we know the phenomenal amount of work she would have to do to put it all together! I SO appreciate having a TA like Ngaire who has a sense of adventure, and going all out to make the best experience possible for her clients!