Wendy,

I assume the fuel surcharge was on your December 2008 PG cruise. As long as you booked that cruise prior to November 6, 2007 and as long as you actually paid the fuel surcharge with your final payment, your're entitled to a refund. As the Florida AG verified, the agreement between Regent and the AG makes no distinction between US and Canadian (or any other country's) citizens. I just don't understand Regent's stance on this issue.

I'm confident that B&K can intercede successfully on your behalf. Keep fighting the good fight. :D