This seems an odd choice by Regent, because there's no way to provide any explanation to customers. Only a small percentage of Regent customers read these message boards, so many don't know this is coming and will discover a credit on their credit card statement, with no explanation why it just showed up there, what it's for, how it was calculated, or anything. I'd think a letter would be needed -- and as long as they're sending a letter, wouldn't enclosing a check in the same envelope make more sense?

-- Eric