Terri and Maria,

Considering your displeasure, you and your family/friends managed to maintain a good attitude and sense of humor over the mishaps. I admire that. Not too many people would react in this manner.

Voicing your experiences to SS corporate is a wise and appropriate course of action. If they don't rectify these issues, it will be repeated. Future cruisers will get just what you did - substandard service, etc. That would be very unfortunate.

Thanks, again, for sharing with us. It helps us make educated decisions for future cruising decisions. Hopefully, SS will take these issues seriously and address and correct them promptly.

Looking forward to your review, Maria. Welcome back to NJ! Sorry that your welcome home involves laundry and going back to work tomorrow! :(