Jean, I think you need to set your computer to view html. I am not 100% sure that is your problem, maybe Masaki can confirm.


Open up your Outlook mail (if you are using aol mail, I can't help!)

At the top of your mail window, locate the "tools" button and click it. Scroll down to "options" and click that. Click the "read" tab make sure "read all messages in plain text" is not checked.
It should look like this:

[Linked Image]

If you did have a check next to that, it might explain why you see gobbelygook.

Karen

Live long and prosper