Andrea, I just checked my cable companys online site. We must have the new type of DVR as we can watch one show and tape the other. Now that I think about it, I would need at least 3 units since we watch taped shows on different tvs around the house.
I couldn't find any price info on the site, I assume the first dvr is free as it said no equipment to buy but I bet other units, there would be a charge.
Did your company tell you what the montly fee for dvr service was?