Very good point, MarnaLou and Masaki.

I have to say that after the way you were treated, Sue, I can't imagine using Travelocity for anything.

After Sue is safely back from her cruise, maybe we should all write to Travelocity expressing our disgust at their behavior?

On the other hand, assuming RSSC comes through here and Sue actually gets on that ship, my faith in them has been restored. In today's world, it seems like Travelocity's behavior has become the customer service "norm". It's nice to be able to deal with a company like RSSC who will step up and make something work regardless of what their partner in the arrangement does. I have to say that I wish they had done it a bit sooner, from a customer service standpoint, but at least they came through. Sadly, as Sue mentioned, if her boss had any intention of cruising, I'd guess RSSC would be his last choice having seen Sue cancel two vacations over this.

But the good news is... you are going to have such a wonderful trip, Sue. I can't tell you how much we enjoyed it. Check out the reviews section and some of the older posts. A bunch of us were on that cruise last summer and loved it. (Four of us were named Kathy of all things. It was so funny. All of us members of this board, and all on a different sailing.) If you have any questions, just feel free to ask. I do scrapbooking, so I keep EVERYTHING.

Kathy