I can't thank Radisson enough for helping on this especially since I'll be a non-paying customer on this cruise.
Back the truck up. You have nothing to apologize for here. The contest they ran was a business decision. It was a contest designed to generate revenue and you won. They
owe you the benefits they advertised, and it has nothing to do with whether you are a 'paying customer' or not. Both Radisson and Travelocity need to make good on this, as they both expect to profit from the publicity.
Do NOT feel like a second-class citizen in this arrangement.
