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Re: The new Seven Seas Society tiered benefits
#79360
01/05/06 12:23 PM
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Joined: Sep 2004
Posts: 1,026
Leejnd
cruiser
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cruiser
Joined: Sep 2004
Posts: 1,026 |
Well, I can say that on our 12-night Med cruise, we met quite a few people who I'm sure were at least Gold. I was really surprised the number of people we met who had taken multiple RSSC cruises, and while I can't say how many had enough nights to qualify for Gold, I can say that a surprising amount had a good 7 to 10 RSSC cruises under their belts.
LeeAnne
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Re: The new Seven Seas Society tiered benefits
#79361
01/05/06 12:28 PM
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Joined: Feb 2004
Posts: 10,093
petlover
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cruiser
Joined: Feb 2004
Posts: 10,093 |
Yes Andi, that's what I'm saying too. I think the cruises LONGER than 14 days are loaded with Gold and Platinum but not on the 7 nighters.
Marcie
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Re: The new Seven Seas Society tiered benefits
#79362
01/05/06 12:30 PM
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Joined: Jan 1970
Posts: 15,174
KarenS
OP
Moderator
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OP
Moderator
Joined: Jan 1970
Posts: 15,174 |
Hi Ajax, I am glad to see your smiling face again!!
Karen Live long and prosper
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Re: The new Seven Seas Society tiered benefits
#79363
01/05/06 12:39 PM
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Joined: Feb 2004
Posts: 170
Ajax
cruiser
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cruiser
Joined: Feb 2004
Posts: 170 |
Glad to be back, Karen! Our little cruising six-some is in the process of booking on the first leg of SA for January, 2007...already getting excited! Tim
"Life is dull without a Cruise to look forward to!"
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Re: The new Seven Seas Society tiered benefits
#79364
01/05/06 01:42 PM
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Joined: Feb 2004
Posts: 4,471
sedona
cruiser
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cruiser
Joined: Feb 2004
Posts: 4,471 |
I wonder how many folks really have that many cruising days? Marcie, Are there a lot of repear RSSC cruisers on the long cruises? I don't know, because the longest cruises we have taken are one b2b and one ten day.
We have taken 7 cruises since December 2001 and only have 52 days. Most of ours have been short.
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Re: The new Seven Seas Society tiered benefits
#79365
01/05/06 01:49 PM
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Joined: Feb 2004
Posts: 3,210
Pam
cruiser
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cruiser
Joined: Feb 2004
Posts: 3,210 |
In Marcie's journal of the World Cruise, she remarked that a fairly large number of the people were multiple repeaters. That could add up in a hurry, I'd think.
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Re: The new Seven Seas Society tiered benefits
#79366
01/05/06 01:49 PM
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Joined: Feb 2004
Posts: 6,369
Marc
cruiser
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cruiser
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Posts: 6,369 |
Andi:
We have 8 cruises since December 2002 and have 90 days; never could figure out why all of you left Mariner in Aruba as they practically gave away the next nine days for free. I think Gold will be a very large group of people.
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Re: The new Seven Seas Society tiered benefits
#79367
01/05/06 02:01 PM
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Joined: Feb 2004
Posts: 10,093
petlover
cruiser
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cruiser
Joined: Feb 2004
Posts: 10,093 |
You're so right Pam! As I've mentioned, on our WC we were the "virgins" since up until then our longest cruise was 11 nights! MOST all of the full WCers were on their 3rd,4th,5th (or more) time. To many the longer cruises like SA and especially the WC are their winter homes where they go every year regardless of price or itinerary. Margo, Doug Burns (and others)have been on enough crossings where I'm sure they find the people with gazillion RSSC nights too.
Marcie
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Re: The new Seven Seas Society tiered benefits
#79368
01/05/06 02:31 PM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
cruiser
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cruiser
Joined: Feb 2004
Posts: 7,646 |
We've been on 5 since 2001 with 48 days. We've got 25 days booked this year <img border="0" alt="[vhappy]" title="" src="graemlins/icon_vhappy.gif" /> so we'll have to see if we continue RSSC in 2007 or try something else like Silversea.
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: The new Seven Seas Society tiered benefits
#79369
01/05/06 02:32 PM
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Joined: Feb 2004
Posts: 490
USNA72
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cruiser
Joined: Feb 2004
Posts: 490 |
On our recent Auckland to LA trip, during the SSS reception the CD said there were (as I recall) 490 SSS on board out of 678 pax. McKeever and others were on this leg too, so they might remember a little better than me; but, I think those numbers are close. Greg
PS We've been on 6 for 69.
Destiny&RCCL Mariner&RSSC Mariner Carib, Navigator AK, Navigator Canal, PG Tahiti B2B, Voyager Baltic, Mariner AKL-LA, Voyager MC-Dover, PG PPT-Fiji,Navigator Med B2B2B, Cloud Norway, BCN-DXB Mariner, MIA-BUE Mariner, YVR-TOY Shadow, AKL-PPT Marina
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Re: The new Seven Seas Society tiered benefits
#79370
01/05/06 02:44 PM
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Joined: Feb 2004
Posts: 3,681
ITravelNow
cruiser
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cruiser
Joined: Feb 2004
Posts: 3,681 |
We have 76 days (each?) after 4 cruises, but as Marcie mentioned, we've done a few longer cruises.
On our Pacific cruise (26 days) there were so many SSS passengers that they didn't even announce the "100 day" members - I think they started at 200! Passengers with "most" days number around 500 I think. I'll have to go back and check my seamails, but that's what I recall.
Margo
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Re: The new Seven Seas Society tiered benefits
#79371
01/05/06 02:55 PM
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Joined: Feb 2004
Posts: 11,641
joannapv
cruiser
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cruiser
Joined: Feb 2004
Posts: 11,641 |
We have 76 days (each?) after 4 cruises, but as Marcie mentioned, we've done a few longer cruises.
Margo: Is it each???
Joanna
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Re: The new Seven Seas Society tiered benefits
#79372
01/05/06 02:57 PM
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Joined: Feb 2004
Posts: 3,681
ITravelNow
cruiser
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cruiser
Joined: Feb 2004
Posts: 3,681 |
Pam..they were suppose to install WiFi on the Navigator the week of Dec. 19 (they were picking up the equipment in Fort Lauderdale). The computer manager told me the entire internet system might be down for a week (glad I wasn't on board them!)
Perhaps installation didn't go as smoothly as expected.
I've begun to expect such things from RSSC. It's not a good policy to promise something and fail to deliver on time - especially when it seems to become a habit!
Margo
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Re: The new Seven Seas Society tiered benefits
#79373
01/05/06 03:00 PM
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Joined: Feb 2004
Posts: 3,681
ITravelNow
cruiser
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cruiser
Joined: Feb 2004
Posts: 3,681 |
Joanna...I don't know - we've always been a twosome, that's why I said 76 days each!
But it makes me wonder...how will they count days for singles if they count them as one day for couples? Or does each passenger qualify for all items in a level? Guess we have to wait until everyone gets their letter!
Margo
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Re: The new Seven Seas Society tiered benefits
#79374
01/05/06 03:06 PM
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Joined: Feb 2004
Posts: 10,093
petlover
cruiser
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cruiser
Joined: Feb 2004
Posts: 10,093 |
I think they're going to individual days? (maybe someone who already has their letter can chime in)
There's single people like Olivia who has taken her kids several times and roomed with/paid for them but didn't get credit for them as a spouse did. I think that's why they're going to individual days.
Marcie
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Re: The new Seven Seas Society tiered benefits
#79375
01/05/06 03:13 PM
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Joined: Nov 2004
Posts: 1,799
Arlene
cruiser
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cruiser
Joined: Nov 2004
Posts: 1,799 |
will also be interesting to see how they divy it up when one person in the cabin doesn't have the days that the other does.
Does that mean if for example Gil makes it to gold he gets to disembark early while I have to sit there? Or he's allowed to use the internet for free, while I have to pay? How about the exclusive gold activity onboard?
How about now? can he give me his complimentary spa certificate? Can he get his tux pressed, but I have to pay?
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Re: The new Seven Seas Society tiered benefits
#79376
01/05/06 06:30 PM
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Joined: Jul 2004
Posts: 240
Island Cruiser
cruiser
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cruiser
Joined: Jul 2004
Posts: 240 |
We have 37 days each logged and 17 more booked this year. You'd think Radisson would want to motivate us and lots of others like us to keep on booking. Here is how they chose to motivate us with the new SSS program..
They cut the 5% discount. For us, that is a cut in the $250 to $500 per person range. They replaced the cut with pressing ($20 per person) and internet access ($30 per person). WHAT A MOTIVATOR!!!!
They then proudly told us that as a special benefit we would get a publication and special emails. That is an insult to our intelligence since these marketing materials are current and standard practice or should be.
Finally, they told us we would now sail in second class with respect to speciality restaurant reservations until we logged on many more hours when we would then be generously granted a place in line ahead of many of our fellow passengers. AND THEY ASSUMED THIS WOULD BE A MOTIVATOR?
Are these folks nuts?
Since we first sailed Radisson, they have increased fares significantly. They have doubled the price of on board booze. They have all but eliminated the SSS discount (either the new "benefits" cost the company little or are presented at the expense of other passengers as in the reservations matter). What other out-of-view cuts have they imposed? Have they cut the food budget? Quietly decreased the size of the crew? We know they, or the new PG owners, are taking out a lounge and replacing it with more cabins on the PG. What else is happening behind the scenes?
This, for us, has not been a good Radisson year. We are looking at other options. We will still grap a good deal on a Radisson ship. But the competitors are looking ever more attractive.
We love the Radisson experience as we knew it and we want the company to succeed. And that means we want the company to be profitable. But the SSS initiative is a step in the wrong direction.
Patrick
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Re: The new Seven Seas Society tiered benefits
#79377
01/05/06 07:02 PM
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Joined: Feb 2004
Posts: 2,115
cruiseluv
cruiser
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cruiser
Joined: Feb 2004
Posts: 2,115 |
My husband got the letter today but I didn't. I'm not surprised as all the brochures and letters come only addressed to him. The letter included a detail of "his" trips and related days. It was correct. If they only knew that if it wasn't for me planning these cruises he probably would have never set foot on their ships ;) .
I'll wait a while and if I don't get anything I guess I'll have to follow up. Does anybody know how I would do that?
Editing to add: The certificate for the upgrade is a joke! It only applies to a very limited number of cruises in 2006 and you have to book by February.
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Re: The new Seven Seas Society tiered benefits
#79378
01/05/06 07:19 PM
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Joined: Feb 2004
Posts: 10,093
petlover
cruiser
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cruiser
Joined: Feb 2004
Posts: 10,093 |
So Maria, is it now individual nights and not nights as couples anymore? Sorry to hear about the upgrade certificates....it does sound like a joke.
Marcie
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Re: The new Seven Seas Society tiered benefits
#79379
01/05/06 07:34 PM
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Joined: Feb 2004
Posts: 4,471
sedona
cruiser
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cruiser
Joined: Feb 2004
Posts: 4,471 |
Can we add our individual nights together if we are traveling together to get a higher status?
Marc, I think we left because we had to return to work to pay for the cruise!! Really, I was leaving for Europe to work and had no time left.
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Re: The new Seven Seas Society tiered benefits
#79380
01/05/06 07:45 PM
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Joined: Feb 2004
Posts: 10,093
petlover
cruiser
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cruiser
Joined: Feb 2004
Posts: 10,093 |
Andi, this is the old way....I believe it has changed now to individual nights??????? Waiting for confirmation from some one who has already received their letter. We probably won't receive out letter until we return in mid March. Talked to a 2006 WC who is leaving tomorrow, she still hasn't received a letter either. She won't get hers until mid April now. (very poor planning by RSSC IMO). Postage goes up in a day or two...by this time ours may be returned for insufficient postage.
Marcie
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Re: The new Seven Seas Society tiered benefits
#79381
01/05/06 07:58 PM
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Joined: Feb 2004
Posts: 2,115
cruiseluv
cruiser
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cruiser
Joined: Feb 2004
Posts: 2,115 |
Marcie,
I guess it's individual nights as my name doesn't figure anywhere in the letter. I still use my maiden name so the letter is not addressed to "Mr. and Mrs", just the Mr.
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Re: The new Seven Seas Society tiered benefits
#79382
01/05/06 08:50 PM
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Joined: Feb 2004
Posts: 1,288
Gatowoman
cruiser
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cruiser
Joined: Feb 2004
Posts: 1,288 |
Originally posted by Island Cruiser:
Quietly decreased the size of the crew?
Patrick Sadly, Patrick they have...on our Alaska cruise last year on the Mariner, instead of the Suite Stewardess and her Attendant tending to the Suite, it was only the Suite Stewardess...our poor girl was pretty tired. She said they gave her less rooms to do, but you could tell it was hard on the ladies...
Perhaps travel cannot prevent bigotry, but by demonstrating that all peoples cry, laugh, eat, worry, and die, it can introduce the idea that if we try and understand each other, we may even become friends ~~M. Angelou~~
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Re: The new Seven Seas Society tiered benefits
#79383
01/05/06 08:54 PM
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Joined: Feb 2004
Posts: 1,288
Gatowoman
cruiser
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cruiser
Joined: Feb 2004
Posts: 1,288 |
I wonder if in the cruise industry you can do what you used to do (I haven't had any status to speak of since I stopped travelling so much for business) with the airlines, e.g. if you were 100K on UA, you could call up AA and ask to be comped platinum...anybody know or has tried?
Perhaps travel cannot prevent bigotry, but by demonstrating that all peoples cry, laugh, eat, worry, and die, it can introduce the idea that if we try and understand each other, we may even become friends ~~M. Angelou~~
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Re: The new Seven Seas Society tiered benefits
#79384
01/06/06 01:36 AM
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Joined: Feb 2004
Posts: 3,210
Pam
cruiser
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cruiser
Joined: Feb 2004
Posts: 3,210 |
Hrprof, Ngaire told us in the Seamail section that Voyager still has computers in the larger suites.
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Re: The new Seven Seas Society tiered benefits
#79385
01/06/06 07:30 AM
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Joined: Jan 2006
Posts: 10
Jillian
cruiser
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cruiser
Joined: Jan 2006
Posts: 10 |
McKeever, I don't understand what you mean when you said the WC and SA people rceive what they booked for? The tier program isn't starting until AFTER the SA cruise. I agree. Although I'm not on any of the South America trip or the World Cruise, It sounds like the passengers on these long cruises lose the most with an April start date especially the South America passengers. At least the World Cruise includes free liquor 24/7. BTW, thanks for the warm welcome! Happy I've met some of you and look forward to meeting many more.
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Re: The new Seven Seas Society tiered benefits
#79386
01/06/06 07:42 AM
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Joined: Feb 2004
Posts: 408
Charlene
cruiser
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cruiser
Joined: Feb 2004
Posts: 408 |
Slightly off topic, but please note a correction....in my prior posting I said I was "Gold", and I meant to say I am "Silver" and will never BE gold. I was re-reading all the posts and saw my own mistake!
If only I had sailed that many times before!
Charlene
Life is a journey, not a destination.
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Re: The new Seven Seas Society tiered benefits
#79387
01/06/06 09:55 AM
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Joined: Feb 2004
Posts: 10,093
petlover
cruiser
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cruiser
Joined: Feb 2004
Posts: 10,093 |
Jillian and Elaine, I am a passenger on the SA cruise and I couldn't agree with you more!
Marcie
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Re: The new Seven Seas Society tiered benefits
#79388
01/06/06 10:40 AM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
cruiser
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cruiser
Joined: Feb 2004
Posts: 7,646 |
I was trying to see what the other non - luxury cruises provided to their repeat customers and I found looked at these rewards linked below. Seems like RSSC copied some of the items. What I found is that this might be where priority seating came from - which is applicable to fixed seating on the other lines. Almost sounds like there is a step down and they are viewing the competition as being RCCL/Princess/HAL instead of Seabourne, Crystal, Silverseas, and Oceania. https://secure.royalcaribbean.com/cas/benefits.do;jsessionid=0000r7s_qFxJlp_TN7rMI85EROM:10ktdmpjo https://book.princess.com/captaincircle/jsp/memberShipBenefitsForProspect.jsp http://www.hollandamerica.com/mariner/award.do
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: The new Seven Seas Society tiered benefits
#79389
01/06/06 11:04 AM
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Joined: Feb 2004
Posts: 2,115
cruiseluv
cruiser
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cruiser
Joined: Feb 2004
Posts: 2,115 |
Kathy,
You're a 100% correct in your observations. Just last night I told my husband that the Radisson 4 tier reward language sounded just like the ones in RCI and Princess . We receive their loyalty programs literature because in the past we used to cruise with them.
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Re: The new Seven Seas Society tiered benefits
#79390
01/06/06 11:46 AM
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Joined: Feb 2004
Posts: 1,917
ssclbc
cruiser
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cruiser
Joined: Feb 2004
Posts: 1,917 |
Kathy, I think you hit the nail on the head. Here are Celebrity's benefits: http://www.celebrity.com/captainsclub/heroSingleTxtSub.do;jsessionid=0000QvJEo5csIOoORBj3nZ8j1u9:1028etq20?pagename=membership_benefits&cS=SIDENAV
Now we can see where the mysterious advisory board comes from.
Lauri
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Re: The new Seven Seas Society tiered benefits
#79391
01/06/06 11:52 AM
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Joined: May 2004
Posts: 334
hrprof
cruiser
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cruiser
Joined: May 2004
Posts: 334 |
Pam
Thanks for the update on the large suite computer question.
Ted
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Re: The new Seven Seas Society tiered benefits
#79392
01/06/06 01:22 PM
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Joined: Jun 2005
Posts: 37
livelycruiser
cruiser
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cruiser
Joined: Jun 2005
Posts: 37 |
But has anyone compared Silversea's or Seaabourn's benefits?
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Re: The new Seven Seas Society tiered benefits
#79393
01/06/06 01:28 PM
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Joined: Feb 2004
Posts: 7,646
ChatKat...
cruiser
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cruiser
Joined: Feb 2004
Posts: 7,646 |
These Celebrity beneifts made me laugh, talk about useless:
Private Onboard Cruise Consultation - (we have Ngaire - who needs that!) They want to sell me something and htye are going to talk to me privately????? I hated my Celebrity experience
10 Complimentary Internet Minutes - Whoa - hardly time for an LCT Posting!
Complimentary Wine Tasting - On RSSC we can do that nightly!
VOYAGER: MC to FLL 11/07 MC/Dover 6/06 MARINER: BCN / Ven 10/11 Alaska 2001|2006 Panama Canal 2003 NAV Caribbean 11/06 Bermuda|New Eng/Canada 6/04 PG 5/05 OCEANIA Nautica |Ist/Athens 6/07 Regatta|Baltics 6/08 Riviera 2013 Crossing -Istanbul to Miami
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Re: The new Seven Seas Society tiered benefits
#79394
01/06/06 01:29 PM
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Joined: Feb 2004
Posts: 2,115
cruiseluv
cruiser
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cruiser
Joined: Feb 2004
Posts: 2,115 |
Originally posted by livelycruiser: But has anyone compared Silversea's or Seaabourn's benefits? Hi, If you go to page 1 of this thread Don (cruisinsince75) did a comparison.
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Re: The new Seven Seas Society tiered benefits
#79395
01/06/06 02:22 PM
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Joined: Feb 2004
Posts: 4,471
sedona
cruiser
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cruiser
Joined: Feb 2004
Posts: 4,471 |
Very interesting data. It appears that RSSC's strategy is to focus on moving mass market cruisers to RSSC and to not attempt to pull other 6 star cruisers over. Unfortunately, it seems that they assumed that we would not notice as we had no previous loyalty program and they aimed for the lowest common denominator.
Shallow marketing.
If you think about it they could have done Marketing Research on what we would want from a loyalty program in our staterooms or sent them to us via email or snail mail. However, considering none of us were consulted, I bet they just did the market research with the mass market cruisers. It is interesting that they are not trying (obviously) to convert other 6 star cruisers. It would seem we are not their target audience.
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Re: The new Seven Seas Society tiered benefits
#79396
01/06/06 05:18 PM
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Joined: Feb 2004
Posts: 8,358
Denise
cruiser
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cruiser
Joined: Feb 2004
Posts: 8,358 |
Andi,
We reached the same conclusion several days ago, and concur wih your comments.
Denise
Retired and loving it!
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Re: The new Seven Seas Society tiered benefits
#79397
01/06/06 06:24 PM
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Joined: Mar 2004
Posts: 479
Colleen
cruiser
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cruiser
Joined: Mar 2004
Posts: 479 |
I knew I'd get some answers from you guys. I have just read this thread, all 4 pages of it and I still have a few questions.
Ted got his notice but I did not get one. It lists the 2 cruises we took and the total days but just for him, not me. It has been a few days and I did not get a separate notice. Am I a SSS member or not? Must I travel with him to get any benefits? I took the same 2 cruises and we each have 24 days. Did they forget me? There is a correction form included with space for 2 passengers but the second space is blank. Geez, I'm married to the guy even if I did keep my maiden name.
I interpreted the complimentary liquor different from everyone else. I thought it would mean we would no longer get the bottles in the room. Only platinum would get them. But every one would have to sign chits in the bars. Did anyone else think this?
As a silver member I really don't see any reason to move up to gold. Free internet, a bit of pressing, and a phone call I'll rarely use. I don't need the rest of the stuff.
Guess I'll give it a few weeks and then try to find out why I got left out.
Colleen
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Re: The new Seven Seas Society tiered benefits
#79398
01/06/06 06:34 PM
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Joined: Feb 2004
Posts: 2,115
cruiseluv
cruiser
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cruiser
Joined: Feb 2004
Posts: 2,115 |
Originally posted by Colleen: I knew I'd get some answers from you guys. I have just read this thread, all 4 pages of it and I still have a few questions.
Ted got his notice but I did not get one. It lists the 2 cruises we took and the total days but just for him, not me. It has been a few days and I did not get a separate notice. Am I a SSS member or not? Must I travel with him to get any benefits? I took the same 2 cruises and we each have 24 days. Did they forget me? There is a correction form included with space for 2 passengers but the second space is blank. Geez, I'm married to the guy even if I did keep my maiden name.
I interpreted the complimentary liquor different from everyone else. I thought it would mean we would no longer get the bottles in the room. Only platinum would get them. But every one would have to sign chits in the bars. Did anyone else think this?
Hi Colleen, Welcome to the club! You're not the only wife whose husband got the letter but she didn't . I'm sure it's an oversight but even if it isn't and I depend on being with my husband to get these "perks" I can't get too excited about it. Other than the free internet there isn't anything in the Silver tier that I really care for. And since my DH doesn't use the internet too much I hope he'll let me use his password when he's not at the computer ;) . About your comment re the liquor, WOW! I never thought of it that way. That would really be a deal breaker for me!
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Re: The new Seven Seas Society tiered benefits
#79399
01/06/06 06:47 PM
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Joined: Mar 2004
Posts: 479
Colleen
cruiser
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cruiser
Joined: Mar 2004
Posts: 479 |
Oh, I wanted to add one more comment on the preferred reservations. I interpreted that to mean that they would hold back a few tables each night until the last minute for the preferred SSS members. I figured once you made a reservation, it was yours even if a higher lever member wanted it. They may have a wait list for those tables in case no one makes the reservation but I really didn't see much change here for.
Overall, this new system will not make me want to sail Radisson more. I will be chosing my cruises as I have in the past - location, timing, price, service - but not simply to accrue more days with RSSC. Most of these perks are marginal to useless for me. Free internet being the one really great perk, assuming the connections are good and the computers are available.
Colleen
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