Who has received this email below? I am filling out the questionaire now and I find it interesting.


You are cordially invited to join The Regent ExperienceSM Innovation Community, an exclusive community of travelers who are helping to craft the Regent Luxury Experience of the future.

Through web-based collaboration with other Community members and executives at Regent, we invite you to partner with us in co-creating a Regent Luxury Experience – online, on land and at sea – that is innovative and personalized to your needs, desires and interests.

Today we are starting off our collaboration by asking you to join us in imagining and inventing the ultimate luxury experience. This shouldn’t take long – about 15 minutes or so. We would very much appreciate your participation and insights. Our intent is to continue a conversation within The Regent Experience Innovation Community by testing ideas, asking for additional guidance and sharing success. The unique Regent Experience starts here!

Thank you!
Mark Conroy, President
Please click here to join us




Regent Seven Seas Cruises
1000 Corporate Drive, Suite 500, Ft. Lauderdale, Florida 33334

If you would like to be removed from Regent Seven Seas Cruises communications, please click here.

I received it and completed it. Hope this is a sign that they are going to do more "asking" about what really grabs the attention of their customers.
Jan

Yes I just received it and filled it out.
Would really like to see results after they are done
but probably won't get to.

03/22/80 Commodore MS Caribe
02/15/03 Radisson Seven Seas Paul Gauguin
02/22/04 Norwegian Dream (ick)
11/12/04 Radisson Seven Seas Mariner "MINT"
02/15/05 Radisson Seven Seas Diamond "ADRIFT"
12/27/05 Radisson Seven Seas Voyager "PARTY"
01/09/07 Regent Seven Seas Mariner Segment #1 "AMAZON"

I received it and just filled it out. Great idea - hope they pay attention and share results.

I just filled out mine, too...I'm glad they asked several questions about enrichment-type programs and not just about "luxury shopping"

Ajax - love your cruiser's status. That's our motto too.

Karen, I got my survey too. Saved it for later.

I just filled it out. I specifically mentioned that this type of survey is far more meaningful than other mailings such as the DVD on "The Regent Experience" are. Furthermore, I thought this was a good opportunity to answer the question on what Regent could do for loyal customers, e.g., better discounts, possible upgrades, etc.

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Eugene

Just finished mine. Very interesting...... Hope they take the time to read them and then act upon the results.

Got ours and filled it out... Let you know if we hear any buzz about it on our trip,
Ashley

We received the email, but there was no message or survey - blank!

Just completed ours.

ME TOO!!! :ohmy:

They had sent it to 3 of our email addresses.
One was blank. Only sent one survey back.

I just filled it out and sent it back.

Got it but haven't dealt with it yet - will tomorrow while I am waiting for a/c people to arrive - it is still running but unit flooding garage - it is sooooo hot here - pray it does not "go out" tonight - Joanna :mecry: :mecry: :mecry:

Yep we got it too, filled it out! Then realized that it also came to my business email! Not doing it twice. Would have been nice if we had been given something - like a bottle of wine or champagne or a small shipboard credit on our next cruise, you know something! Oh well, did it and sent it in. Don't know about the rest of you, but I did comment when I had a chance about bringing back the across the board SSS discount on every cruise! Maybe if we all do that, they will actually think about it.
Thought this might generate an interesting thread!!

Joann, I also mentioned that in my comments

My email was blank too. No way to fill out survey.

We received the survey, I filled it out. I really appreciate Regent taking the time to ask the questions. I hope they read the responses and tweek their programs to give their loyal customers what we are looking for.

Carolyn

The survey link is under Marc Conroy's signature. If you have AOL or links disabled in your internet software, it will not work and you will have a blank page because of your computer's settings. If you have AOL, then you need to click on the "Enable Link" message.

I put the same comment about the SSS; Also I put that in lieu of the levels, give me points to spend on board for my loyalty - to use in the spa, or to call home etc. or to save for an additional discount.

Kathy, it came to my yahoo email. I get surveys all the time from Fairmont and Starwood so dunno why it was blank ;) I did send an email saying I wnated to participate, to resend or give me a link to go to...

Just had an idea...can someone post the link?

Also received and filled it out. Sounds like many of us had a similar wishlist. I do hope we get a synopsis of what they find out.
Sandra

Ask and you shall receive!

Survey Link

Edited to add that the site seems to be down for maintenance right now. We must have overwhelmed it!

Andrea, YOU ROCK!! :banana:

Ha ha ha! I was able to get in tho. I think we all echo the same thoughs I hope they really read it and consider it, especially those of us who are loyal and have forked over $$$ over more than one cruise to them ;)

Thanks, Andrea! You're great! Just completed my survey, thanks to you!

I do hope that Regent takes to heart the many suggestions and input we've submitted.

Ana Luisa, I, too, have never had a problem with links for other surveys. Don't understand the glitch with this one. I also sent them an email stating I wanted to participate in the survey, as you did. Thanks to Andrea, mission accomplished!

I think ours came in just before dinner. I ignored it then but have just completed it.

Which one of you listed: Internet access in the rooms!!!!?

I just completed it. Nice that you could add your own wishes in many places. I too voted for the reinstatement of the across the board discount. Let's just hope they listen!

Got the email survey yesterday, and completed it. I feel it was a very good survey.

Also yesterday, I received some brochures from RSSC that were actually informative. They included shcedules, prices, and specials. Saved them all.

Thanks,
Richard

Thanks, Andrea. I found it quite in depth with many areas to add our own thoughts. A very good survey. NOW if it is just listened to!

Thanks. I also completed the survey. Let's hope they listen. Thanks Andrea.
Lynn

I really got into the survey as it was well presented and covered most issues reagarding a Regent Experience with respect for the Pax point of view!!!!!!!!!!! That being said.........let's see if we get any feed back with the conclusions they apprise!!!!!!!!!!!!!!!! I for one have cruised around and find "Regent" a consideration again & again if they can maintain and elevate their standards to meet the expectations of prospective cruisers. We will be embarking on our fourth Radisson ( Regent ) cruise this coming September.

interesting I just "took" the survey again (although I didn't finish it, so it didn't count) and I found the suggestions for improvements different from the other night. Some I had suggested weren't there at all, and others that people had added were deleted from last night.

WOw what a difference in4 hours. How can they get any real value from this survey when the choices keep changing! I put a suggestion in 4 hours ago and now it isn't there.
Lynn

What originally got me curious about it was the fact that once you added your choice it was added to the whole list, so I wondered what would happen a day later with the list being longer. Obviously, that's not the case.

I'm amazed how the choices changed, I wonder how they can get any statistically significant data from such a survey?

I think that even though they are individual choices, they will fall under certain categories...a few that I saw were very similar, just worded differently.

yes that's true...but i recall one that wasn't like the others, and was still not there the second day.

I have never seen a survey that incorporates previous responders' comments into the choices and changes the selections on the fly like that. Is this some new sampling method? Like Lauri I cannot fathom how you'd apply any kind of statistical analysis to data of this nature.

Maybe Regent is collecting information informally and trying to get us to jog each others' thought processes.