Understand Ngaire but usually Regent hotels are pretty good. Andrea did take this up the line to higher ups so I'm assuming (and we do know that does), that this person might have access to other information. She did tell me we would have a standard room. Have a little more sympathy for Regent since the pickings in Rio seem pretty slim especially if you need alot of rooms. Don't know how they are going to deal with Soccer and Oympics but maybe there are some major renovations in the works. Happy with our decision. We will take the money and run. See you in Jan.