They have changed the title of Hotel Director to General Manager. That is why you cant find the Hotel Director's name.
I loved Napflion (or as Wendy says anyway you wish to spell this town). Last time we did a full tour of all the sights out of town with Marc and Arlene. We had a great day and saw a lot. Next time I go there I am just going to enjoy the town itself. Great port, it feels more like Italy than Greece to me.
Keep posting we enjoy being on the ship with you.