Maggie:

I concur. Gondola ride was not in our docs last year but was available on boarding. Also, the "special" excursions for air/sea, hotel, (or in your case through)passengers I have noticed were not online.

Kathy/Ken, did you get confirmation that they received your request or did you actually get confirmation that you are booked on the requested tour. If the latter, that is interesting in that it means that they have real time inventory capability.