I had the AMEX Platinum for over 50 years but decided not to renew about three years ago because I found the Chase Sapphire Reserve was better for me at that time. Since then, I believe AMEX has adjusted the benefit for air travel to 5 times vs the 3 times for Chase I still continue to use Chase and have found the customer service excellent. The recent refund of my credit balance due to canceled Regent cruise was done with out any issues and was done electronically to my checking account rather than a paper check. Was a fairly large amount.

For the next year or two the benefits from the more expensive cards may not be worth the cost given that travel will be less than in the past.