I haven't used them yet but I'm ready too! I would like to use my BA miles for a land trip to the UK. It has to be BA metal because I have an Avios 241 coupon I want to use. And my dates aren't flexible. Is that too narrow to give to them? There's not even one seat available on the BA website. Can they find three seats that aren't visible on the web site? If there is a chance they can I will submit it to them