I hate to be a spoilsport but our experience with Ben was extremely unsatisfactory. Ben wrote me that he had unfortunately delayed starting work on our tickets due to a family emergency which was certainly understandable. He said that he was starting to work on our tickets. However, we never heard from him again, despite two emails 13 and 20 days later asking for a status report. Finally, I gave up and bought the flights through Regent.

I'm glad Ben did a good job for others. It's too bad he flaked out on us.