Lee one of main reasons I dropped considering this line was there was no USA representative listed. Without the support of a USA booking center and people you can talk to in the USA it makes booking an Australian product a problem.

Often there is a designated agency that handles overseas bookings that causes all kinds of issues and problems. I just wont go down that road, not for me or my clients. I just did not go further, when there are so many established river lines that look good already.

The agent in Australia for REGENT is why I now have so many Australian clients. Probably nothing wrong with the agency but it is much more difficult when you are not working in the country where the cruise line is headquartered. I tried this with Hapag LLoyd and the Hanseatic - a complete nightmare.

Also Australians will get different offers than USA citizens do. It just gets so complicated and it goes on and on.

With Amadeus for instance within a week I have met the representative in the Dallas area and the Sales Manager from California came to meet me. One on one relationships is how you solve problems. Before working with K&D in Africa I flew to Houston to meet the President and see their operation. Cant do those things with a company operating totally out of Australia.

However, they ARE good looking ships of this there is no doubt. Similiar to the Tauck ships, no tipping and also a more extensive shore excursion program included. So I did revisit this and have sent off an inquiry - we will see what happens now.