We've had the U-verse for 5 weeks now and are very satisfied. There were bugs to be worked out during the first week - mainly with our Email accounts - but my dear husband persisted and with help from technical support finally got everything working properly. I've gotten used to the green glow from the converter box in our bedroom.

The first billing arrived with no surprises. Comcast is taking their sweet time refunding what had been paid in advance to them. A check is promised to be in the mail by the end of March (2 months after canceling their service).

And Karen was correct - I love the DVR! So far we've only used it to record as many as 2 programs simultaneously. It can handle up to 4 at a time, but with only 1 of them being HDTV.

The strange thing is that our next-door neighbor was so impressed with our experience that he ordered U-verse. When his installer came out the following week and also got the reading that the TV signal would be weak he could not get permission from his supervisor to proceed with the installation. We’re lucky that our installer was more persistent and got permission to try our installation one step at a time because it worked!


Kathy