Kathy,
Add my name to the list of the Gateway casualties. My hard drive crashed a few months ago on my computer which was less than 3 yrs. old at the time.
Yesterday my son's Gateway( also less than 3 yrs.old) started acting up and he's asking me what to do about it! The only thing I can think of doing is throwing this thing away and buy a Dell! I'm glad last Christmas I bought my daughter a Dell. Hopefully it'll last longer!
You're right about the prices! No price advantage between Gateway Vs. Dell.