I'm surprised that there is concern over any enterprise that seeks to maximize or optimize returns on its investment - if they don't, they disappear. Indeed, many did in the days after 9/11 when the distressed travel industry extended bargains as a means of survival. Many of us benefitted from those deals which flowed from shrinking demand. The market has strengthened, so prices increase - what else is new? But,RSSC plays in a highly competitive market place and can't afford to make many mistakes. They booted the whole SSS thing big time - and they must know it. My guess is that the treatment of the whole program has been and continues to be a subject of internal debate. Debate should have been settled before withdrawal of the previous program. You don't mess arund with your best customers.

Having said that, I feel that they have an outstanding product, but can't make mistakes at the margins. I would really be offended if our sailing record were inaccurate and used improperly as a basis for recognition. The Devil is, indeed, in the details As for "high end" customers not caring - obviously there are wide variations in price sensitivity, but all seek value for a dollar spent. If the value is not there all will vote with their wallet - credit card?