The thing I've always liked about RSSC excursions is that they didn't try to pack too many people into any given group. That way, you have room to spread out and a more personal experience with your guide.
However, during the DC there were some instances where this was not the case. It could, however, have been the nature of the ports where this occurred (many of them just getting started on this tourism thing). But it also could be a sign of things to come. I did discuss it on my comment card--really, my only negative comment on the whole DC experience.
I'll be curious to see if RSSC is able to maintain that edge where the excursions are included. Of course, the Alaska cruise I'm signed up for isn't part of the included excursions. But there were so many other credits and discounts that I'm not at all bothered by it. But I'll be interested to see what others' experiences with it are.