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2 registered members (Ngaire, 1 invisible),
803
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 Shipping luggage to ship
#8170
11/15/10 12:18 PM
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Joined: Mar 2005
Posts: 558
TedC
OP
cruiser
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OP
cruiser
Joined: Mar 2005
Posts: 558 |
Anyone have good or bad experience sending luggage ahead to your Regent ship through LuggageFree or any other service?
Thank you for sharing your experience.
 "Life is far too serious to be taken seriously."
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Re: Shipping luggage to ship
#8171
11/15/10 07:11 PM
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Joined: Feb 2004
Posts: 168
Ajax
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Joined: Feb 2004
Posts: 168 |
We have shipped luggage a number of times, never a problem. Most recently we shipped via Luggagefree from our home in northern California to Venice, and the bags were in our stateroom when we arrived on board. Of course, it's not cheap, but it relieves a lot of concern about luggage being lost.
Tim
"Life is dull without a Cruise to look forward to!"
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Re: Shipping luggage to ship
#8172
11/16/10 08:30 AM
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Joined: Mar 2004
Posts: 855
xrvlcruiser
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cruiser
Joined: Mar 2004
Posts: 855 |
I've used Luggage Free as well and agree with Tim - not inexpensive but have not had a problem. They go out of their way to make everything as easy as possible. And it certainly does make traveling far easier.
Peggy
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Re: Shipping luggage to ship
#8173
11/16/10 10:32 AM
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Joined: Mar 2004
Posts: 254
englishusa
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cruiser
Joined: Mar 2004
Posts: 254 |
I have used "Luggage Free" twice with wonderful results.
David
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Re: Shipping luggage to ship
#8174
11/20/10 02:53 PM
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Joined: Mar 2005
Posts: 558
TedC
OP
cruiser
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OP
cruiser
Joined: Mar 2005
Posts: 558 |
Thank you for the responses. We signed up for the service and think it'll eliminate some of the hassle in travel nowadays.
Your endorsements should earn you discounts next time you use LuggageFree - but probably won't!
"Life is far too serious to be taken seriously."
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 Re: Shipping luggage to ship
[Re: TedC]
#249312
12/04/17 07:30 AM
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Joined: Feb 2004
Posts: 6,352
Marc
cruiser
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cruiser
Joined: Feb 2004
Posts: 6,352 |
Has anyone used sendmybag.com? Luggage free is $9.95 per pound plus $50 pickup fee from ship. Sendmybag.com is just $189 for 33 pounds; quite a bit cheaper. Anyone with experience with this company?
thanks,
Marc
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Re: Shipping luggage to ship
[Re: TedC]
#249335
12/08/17 11:41 PM
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Joined: Mar 2010
Posts: 3
dstravels
cruiser
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cruiser
Joined: Mar 2010
Posts: 3 |
Used Luggage Free and had to replace luggage - cases came home torn and broken. Luggage Free was unreceptive to honor an insurance claim. However it was nice not to hassle with luggage while traveling.
Diane
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Re: Shipping luggage to ship
[Re: TedC]
#249336
12/08/17 11:58 PM
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Joined: Sep 2008
Posts: 961
Anna B.
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Joined: Sep 2008
Posts: 961 |
I had the exact same experience with Luggage Free. My bag arrived to the ship completely crushed and with telescoping handle broken off. Because it was Briggs and Riley, Luggage Free wanted me to send it back to them. Briggs and Riley wouldn't honor "lifetime guarantee" and Luggage Free refused to do anything. Hard to believe, but we still use them for the convenience of not having to deal with heavy bags.
Kathy
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Re: Shipping luggage to ship
[Re: TedC]
#249348
12/12/17 02:41 AM
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Joined: Feb 2004
Posts: 7,967
jhp
cruiser
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Joined: Feb 2004
Posts: 7,967 |
Wow, not much positive response on this subject from our well travelled group. I would love to be able to ship my luggage in advance, but not yet, at almost $500 for a 50 lb. bag, particularly when it comes home damaged and then even Briggs and Riley wouldn't cover the damage. I recently bought a big suitcase from them precisely for what I thought was a lifetime guarantee that I read on LCT. Sounds just crazy to me that there's no recourse when you are paying dearly for SERVICE on both sides, the shipping and the luggage. Sheesh! Maybe not so bad just to get a private driver from doorstep to doorstep and carry a cane as well as your baggage, and tip well along the way.
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Re: Shipping luggage to ship
[Re: jhp]
#249351
12/12/17 12:00 PM
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Joined: Aug 2006
Posts: 864
Mitch
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cruiser
Joined: Aug 2006
Posts: 864 |
We used Luggage Free for Kiwi. Had no issues outbound and it was a pleasure traveling with carry ons and seeing the bags in our room after the long flights to Auckland. On the way home it was a different story-it took us over an hour to make contact with the rep after disembarking in Singapore. No damage to the bags, however. Interestingly, I contacted them about Batik, but they did not recommend shipping to Indonesia.
Mitch
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Re: Shipping luggage to ship
[Re: Mitch]
#249354
12/12/17 01:44 PM
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Joined: Feb 2006
Posts: 57
Doris
cruiser
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cruiser
Joined: Feb 2006
Posts: 57 |
We have used Luggage Free for the last six or eight trips to Europe and Asia and have had nothing but wonderful service. On the other hand we used Luggage Concierge to Hong Kong, before we started to use Luggage Free. Upon arrival at the Hotel our bags were brought up to the room. When I opened my bag, most of my clothing and shoes were missing....They refused to do anything to cover the theft. I wouldn't let this dampen our trip. After I got over the shock of seeing a empty suitcase, I had a great time replacing a few things as Hong Kong is a fun shopping city, submitted my bills to Luggage Concierge, NOTHING!!!
Doris
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